ABAKUS IT-SOLUTIONS - Your IT Comfort Expert!

At ABAKUS IT SOLUTIONS we are seeking a dedicated Application Support Engineer to join our team. You will assist in managing server architectures, ensuring smooth deployment and maintenance of applications, and providing third-line troubleshooting support in a dynamic and collaborative environment.

Missions : 

• Assist in designing, testing, and deploying server architectures for new applications and middleware.
• Analyze and challenge requirements to ensure security and manageability.
• Interface with internal (mainly IT) clients regarding your areas of expertise.
• Troubleshoot complex third-line issues and collaborate with stakeholders to resolve them.
• Handle operational tasks such as deploying and updating in-house applications on acceptance and production environments (Windows IIS & SQL based).
• Configure F5 load balancing VIPs for web applications.
• Administer and support core applications (e.g., RabbitMQ, Redis Cache) and shared technologies.
• Enforce and monitor security guidelines and standards.
• Manage monitoring, changes, and patching of the environment.
• Provide optimal 2nd/3rd level support (including liaising with Microsoft and other third parties).
• Maintain up-to-date operating and installation documentation.
• Participate in a duty role (24/7, 1 in 6 weeks).
  
  

Technical Skills:

• Proven experience in supporting applications on Linux Red Hat (application deployment, log verification, system monitoring, scripting).
• At least 10 years of recent expertise with Windows Server (2012–2019).
• Knowledge of IIS management and website deployment.
• Broad IT knowledge (networking, security, ITIL concepts).
• Proficiency in PowerShell.
• Experience with databases such as MS-SQL, MongoDB, RabbitMQ, NEO4J, or Redis Cache is a plus (training provided for missing knowledge).
• Understanding of firewalls and network load balancing concepts (product knowledge provided).
• A team player who can also work independently.
• Strong planning, organizational, and analytical skills.
• Pragmatic and customer-focused mindset.
• Excellent presentation and documentation skills (Visio, technical writing).
• Eagerness to learn new products and technologies (with a commitment to master unfamiliar tools within a year).
• Fluent in French or Dutch (native level), able to speak and understand the other language.
• Proficient in English for documentation and meetings.

What We Offer:

• Telework flexibility: 60% remote and 40% in-office.
• Occasional travel to Berlin (expenses covered).
• Opportunity to work in a large-scale environment (5,000+ users, 600+ application servers, 200+ SQL servers).
• Continuous learning and development opportunities.

Join us in making a difference in a fast-paced IT environment. If you have the expertise and drive we’re looking for, we’d love to hear from you!